Frequently Asked Questions

Everything you need to know.

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Booking & Availability
Laurel House TN is available to book on Airbnb, VRBO, and Booking.com. Simply search for the property on any of those platforms to check availability and complete your reservation.
We require a minimum of 2 nights per stay.
You can book up to 1 year in advance. We recommend booking early for holidays, summer weekends, and fall foliage season as those dates fill up quickly.
Yes — Laurel House TN is available year-round including holidays and peak season weekends. Availability is shown in real time on your preferred booking platform.
Pricing & Payments
Your nightly rate covers full access to the entire property — all bedrooms, bathrooms, the bonus room, the hot tub, and all amenities listed. Linens, towels, and starter supplies are also included.
In addition to the nightly rate, the following fees apply:
  • Cleaning fee (charged once per stay)
  • Parking fee of $10 per vehicle per stay
  • Applicable local and state taxes
All fees are displayed transparently at checkout on your booking platform before you confirm.
We offer a 7-day cancellation policy. Cancellations made at least 7 days before check-in are eligible for a full refund. Please review the specific cancellation terms on your booking platform at the time of reservation.
Yes, a $100 security deposit is required. It will be collected at the time of booking and returned after your stay provided the property is left in good condition per our house rules.
Check-in & Check-out
Check-in is at 4:00 pm and check-out is at 10:00 am. Early check-in or late check-out may be available upon request depending on the booking schedule — reach out in advance to ask.
Yes — Laurel House TN offers fully self check-in. No need to meet anyone on arrival. The process is straightforward and instructions will be provided ahead of your stay.
Your door code and full check-in instructions will be sent to you before your arrival date through your booking platform's messaging system. Please ensure your contact details are up to date on your booking profile.
The Property
Laurel House TN comfortably sleeps 6 to 8 guests across 2 bedrooms. Please ensure your group size is within this limit when booking.
Yes — the hot tub is always available and kept heated year-round for guests to enjoy throughout their stay.
We are sorry — pets are not permitted at Laurel House TN. This policy is strictly enforced to maintain the property for all guests.
Yes, on-site parking is available. Please note there is a parking fee of $10 per vehicle per stay which is collected at booking.
Yes, children are welcome at Laurel House TN. However, please be aware of a couple of important safety considerations:
  • Wildlife — black bears are active in the area and guests should be bear-aware at all times outdoors
  • Terrain — the property features steep terrain and hillside areas that require adult supervision around children
We ask that children remain under close adult supervision during outdoor activities.
The bonus room is a dedicated entertainment and games space stocked with:
  • Game table
  • Various board and card games
  • Basketball net
  • Cornhole set
  • Free-standing gaming console
It is a great space for rainy days or evening entertainment for guests of all ages.
Amenities & Setup
Yes — the kitchen is fully equipped for cooking. Appliances and supplies include:
  • Air fryer
  • Drip coffee maker with built-in grinder
  • Electric tea kettle
  • Toaster
  • Wine bottle opener
  • Basic spices
Standard cookware, utensils, dishes, and glassware are also provided.
Yes — Laurel House TN has fiber internet with speeds of 500 Mbps up and down. More than enough for streaming, video calls, and working remotely across multiple devices simultaneously.
Yes — all beds are made up with fresh linens and bath towels are provided for every guest. You do not need to bring your own.
Yes — a full-size washer and dryer are available on site for guest use during your stay.
Yes — the property is equipped with Smart TVs. You can log in to your own streaming service accounts (Netflix, Hulu, Disney+, etc.) directly through the TV apps. Please note that Laurel House TN does not provide cable or subscription streaming services — guests use their own accounts.
Yes — the following delivery services operate in the area and deliver to the property:
  • DoorDash
  • Uber Eats
  • Instacart
  • Walmart+
This makes it easy to stock the kitchen or order a meal without leaving the property.
Location
Laurel House TN is located 5 miles southeast of Pigeon Forge, just off Wears Valley Road approximately 4 miles from the neighborhood entrance. Approximate drive times:
  • Pigeon Forge strip — 24 minutes
  • Gatlinburg — 39 minutes
  • Knoxville — 59 minutes
  • Cades Cove — 1 hour 15 minutes
Yes — the community is fully gated and private. ID and stay verification are required at the gate for all visitors, and a security guard is on duty 24 hours a day, 7 days a week. You can rest easy knowing the property is secure throughout your stay.
The area surrounding Laurel House TN has something for everyone:
  • Dining & shopping — dozens of restaurants, shops, and entertainment venues in both Pigeon Forge and Gatlinburg
  • Shows & attractions — Dollywood, Titanic Museum, Ripley's Aquarium, and countless live shows nearby
  • Hiking & nature — trails and scenic overlooks throughout the surrounding area and inside Great Smoky Mountains National Park
  • Adventure activities — horseback riding and zip lining available close to the property
Still have questions?

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